Shipping policy

ORDER PROCESSING

Please allow 1–3 business days for your order to be processed before shipment.

Processing times do not include weekends or U.S. holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.

U.S. SHIPPING

Standard Shipping — $7.99
Estimated delivery: 5–8 business days

Free Standard Shipping on orders of $270 or more

Express Shipping — $39.99
Estimated delivery: 2–3 business days

Shipping estimates begin after your order has been processed.

Business days do not include weekends or U.S. holidays.

INTERNATIONAL SHIPPING

Restored Self currently ships internationally to Canada and the United Kingdom.

Canada Shipping — $45

United Kingdom Shipping — $65

International shipping times may vary depending on destination, carrier processing and customs clearance.

Please note that all international orders are final sale and are not eligible for returns or exchanges.

TRACKING YOUR ORDER

Once your order has shipped, you will receive an email containing your tracking information.

Please allow time for the carrier to scan your package and update the tracking status.

ORDER CHANGES & CANCELLATIONS

Orders begin processing as soon as they are received.

For this reason, orders cannot be canceled once they have been placed.

If you notice an issue with your shipping address or order information, contact support@restoredself.com as soon as possible.

While we cannot guarantee that changes can be made once processing has begun, our team will do its best to assist when possible.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

Restored Self is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error, please contact support@restoredself.com immediately.

LOST OR DELAYED PACKAGES

Once a package has been transferred to the shipping carrier, delivery timing may be affected by carrier delays, weather, high-volume periods or other circumstances outside of our control.

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, building staff, mailrooms or other secure delivery locations.

If you are still unable to locate your package, contact the shipping carrier and email support@restoredself.com with your order number.